Terms and Conditions

These terms describe the rules and responsibilities that apply when customers and authorized users access ELD995 products and services.

Acceptance of Terms

These Terms and Conditions govern access to and use of the ELD995 website, portal, software, mobile experiences, hardware, support and related ELD and fleet services. By purchasing, accessing or using a service, you agree to these terms on behalf of yourself and, when applicable, the business you represent.

Business Accounts and Authorized Users

You must be at least 18 years old and authorized to bind the organization for which you use the services. Customers are responsible for administrators, drivers and other users added to their account, for keeping login credentials confidential and for promptly reporting suspected unauthorized access.

Permitted Use

Customers may use ELD995 services for lawful business operations and in accordance with product instructions, subscription terms and applicable laws.

Do not access or use another customer account without authorization
Do not interfere with, test or bypass service security
Do not introduce malicious code or use the services for unlawful activity
Do not reverse engineer, copy, resell or create competing services from ELD995 technology except where law expressly permits
Do not alter or install hardware contrary to provided instructions

Customer Responsibilities

Customers remain responsible for their drivers, vehicles, records, regulatory filings, equipment compatibility, mobile connectivity and operating decisions. Customers must provide accurate vehicle and account information, install and maintain hardware properly, review records for accuracy and obtain any notices or consents required for collection of driver, vehicle, location or other data.

ELD and Compliance

ELD995 tools are designed to assist with electronic logging, HOS records, DVIR, GPS tracking and related fleet workflows. The customer and driver remain responsible for reviewing records, correcting errors where permitted and complying with FMCSA, DOT and other applicable requirements. Use of the services does not guarantee compliance or prevent violations.

Hardware and Connectivity

Hardware performance depends on correct installation, compatible vehicles, cables, power, cellular coverage, mobile devices and third party networks. Customers should confirm compatibility before installation and follow all instructions. Damage or service interruption caused by improper installation, misuse, unauthorized modification or incompatible equipment may not be covered.

Fees Subscriptions and Taxes

Prices, billing cycles, renewal terms, shipping charges, taxes and any cancellation rights are stated in the applicable order, invoice or subscription agreement. Unless otherwise stated in writing, fees are due when billed. Service access may be limited or suspended for overdue amounts or material misuse.

Intellectual Property

ELD995 and its licensors retain ownership of the website, portal, software, designs, documentation, trademarks and related technology. Customers retain ownership of their business data, subject to the permissions reasonably necessary for ELD995 and its providers to operate, secure, support and improve the services.

Third Party Services

The services may link to or depend on third party maps, messaging, cellular, hosting, device and software providers. Those services may have separate terms and privacy policies. ELD995 is not responsible for third party products or services outside its reasonable control.

Availability Warranties and Liability

Services are provided on an as available basis to the extent permitted by law. ELD995 does not promise uninterrupted or error free operation. To the maximum extent permitted by law, ELD995 will not be liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost data, regulatory penalties or losses caused by customer decisions, third party services, connectivity or events outside reasonable control.

Suspension and Termination

ELD995 may suspend or terminate access for nonpayment, security risk, unlawful use, violation of these terms or conduct that could harm the services or others. Customers may stop using the services subject to applicable order and subscription commitments. Provisions that by their nature should continue after termination will survive.

Changes Governing Law and Contact

We may update these terms when services or legal requirements change. Continued use after an update means you accept the revised terms. Applicable governing law and dispute procedures may also be specified in a customer order or written agreement. Questions may be submitted through the ELD995 Contact page or by calling (209) 300-0405.